HAVE A QUESTION?


Where in Australia does Truth Investigations operate?

Truth Private Investigators along with its associates have conducted investigations all over Australia and in various countries overseas.


What are your office hours?

We are open 24/7, 365 days per year via phone and email.


What is a private investigator?

A Private investigator also known as PI or a Private Detective is someone that is hired to undertake an investigation and/or surveillance.


How much does a private investigator cost?

The cost depends on the nature of the case. Once you discuss your situation with us, we will provide you with an estimate of costs depending on what is required. See our blog “How much does a Private Investigator cost”.


How Do I Contact Truth Investigations?

You can contact us via email at info@truthinvestigations.com.au or by calling 1300 365 883. We assure confidentiality and discretion from the first point of contact.


How can I trust Truth Investigations to do the work?

We are a trusted and experienced Private Investigation Agency. We are proud to service leading Australian law firms, accounting firms, government departments and local councils along with thousands of private clients every year.


Can I get a free consultation?

Yes. We are happy to offer all of our clients free consultations by phone or by email.


What information do you need to start an investigation?

In some cases we are given only a name or an address The information required changes from case to case.


How quickly can you begin an investigation?

As soon as possible. We pride ourselves on having a broad coverage area so we are able to commence surveillance operations or desktop investigations within the hour in most cases.


How long does it take for you to solve a case?

The result of the investigation depends on the nature of the case. Truth Investigation make it a priority to obtain professional results in a timely manner.


Can you guarantee the results?

No investigator can guarantee a result. You might or might not get the results that you want. Truth Private Investigators guarantee to handle your case in the most professional manner and at the highest possible standard.


Will the person find out that they are under surveillance?

We utilised advanced surveillance techniques and equipment that allow us to remain covert. Surveillance is an acquired skill requiring a constant and real-time evaluation. For this reason Truth Investigations have a hand picked team of highly experienced and licensed Agents.


Do I still have to pay even if I don’t get the results that I want?

Yes. The outcome of the investigation cannot be controlled by us. You are paying for our services, time and expertise whatever the results may be.


Is there any upfront payment required?

Yes. A deposit is required upfront and is based on an estimate that varies from case to case.


What are your methods of payment?

We accept credit card payments, bank transfers and cash deposits into our nominated bank account.


Can we use your report/investigation in a Court case or proceedings?

Yes. Our reports can be used as evidence in Courts.


Can you locate or find any listening devices or hidden cameras in my house, car or phone?

Yes. We provide bug sweeping services to find out if there are any hidden cameras or listening devices installed in your place.


Is it possible to come with you during the investigation or surveillance?

No. Each of our investigator is fully licensed hence it is an offence to do the work of a Private Investigator if you are not licensed. Therefore, only licensed investigators are legally allowed to conduct surveillance.


Do you have any access to a person or company’s bank account details, tax records etc?

No. Due to strict privacy policies in Australia the information is not available.


Do you keep your client’s information and investigation details private and confidential?

Yes. We have stringent company policies setup to ensure that all data and information is properly secured and confidential.


How long does it take to catch a cheater?

It could be as little as 4 hours or as long as a month. Every case is different which is why we offer a no obligation free phone consultation before commencing.


How do you provide the results of a surveillance investigation?

We provide a detailed surveillance report that includes photos. We also provide you with all the surveillance footage obtained.


Can you recover deleted text messages, photos and phone call logs from a mobile phone or a tablet?

Yes. We offer advanced mobile recovery services with the objective of recovering deleted and hidden data.

 

HAVE A CONFIDENTIAL DISCUSSION WITH US TODAY!

1300 365 883 | AVAILABLE 24/7